Training and Certification

Xyratex Certified System Engineer Training - Prerequisites

The list of topics below detail what you should know before you take this class or what you should already know before you become a Xyratex Certified System Engineer. This information is taken directly out of the Xyratex System Engineer blueprint that was developed as a result of an extensive Job and Task Analysis conducted by Xyratex.

There are numerous ways to gain the knowledge listed below:

  • You could attend any industry standard Storage Networking course (see Understanding Storage Networking for an offering from Solution Technology).
  • You might also have most of this knowledge if you have worked in the storage industry for over 18 months.
  • You could read any number of books on the topic of Storage Area Networks ('Designing Storage Area Networks' by Tom Clark is recommended).

Methods to verify you have the required knowledge:

  • Passing Xyratex’s Certified Storage Technologist (XCST) exam located here.
  • Passing the Storage Network Industry Association (SNIA) Certified Storage Professional exam (for more information, click here).
While not all the information detailed in this list is verified through these exams, a majority of it is.
  
Your competence in these areas will directly impact your ability to understand the concepts described within this document and your ability to take the Xyratex Certified System Engineer (XCSE) course and pass the XCSE exam.
Compare and contrast the differences in disk technologies
Define and understand the relationship between LBA and physical disk geometry
Describe distinguishing characteristics of all drive types e.g. dual ported, single ported, protocols, queuing, etc…
Describe the reliability, application, performance, and costs of FC, SAS, and SATA disks, e.g. RPM, MTBF, Enterprise, server, seek times, latency, capacity, etc…
Describe what an SSD is and its advantages and disadvantages, i.e. Solid State Disk, ultra high performance, not subject to mechanical latencies, very expensive, etc…
Describe the different characteristics of each interface technology
Describe FC characteristics
Describe characteristics of Fibre Channel that make it appropriate for SAN implementation, e.g. distances, topologies, media types, fabric, services
Describe the distance and speeds available in FC SAN, e.g., distance, 1/2/4/8/10 Gb speeds, SM & MM fibre, etc…
Describe topologies and the connectivity implied, e.g., point-to-point, arbitrated loop, switched fabric
Describe naming conventions, WWNN, WWPN, addresses, and AL_PAs
Identify different FC connectors, e.g. SFP, GBIC, Copper, etc...
Describe SAS and SATA characteristics
Describe SAS link speeds
Describe SAS narrow vs wide ports
Describe a SAS expander
Describe SAS support for SATA devices, e.g., connectors, STP protocol
Identify different external SAS and SATA connectors
Describe command queuing
Describe SCSI Protocol characteristics
Describe how SCSI command language is used in Fibre Channel & SAS
Understand basic differences between the parallel SCSI bus and SCSI Command Language
Define SCSI command protocol and basic SCSI architecture i.e. the concept of initiators, targets, command, data, status
Describe the differences, advantages, and disadvantages between Serial & Parallel interfaces
Define what an interposer-card/dongle is and what it does, e.g. it may provide interface conversions, failover capability for SATA devices in a SAS backplane, etc...
Configure storage administration characteristics of all Xyratex supported Operating Systems
Describe how Windows provisions storage, e.g. disk administrator
Describe the characteristics of Windows file systems, e.g. NTFS and FAT-32, default I/O size (allocation)
Describe how Linux provisions storage, e.g. Fdisk, disk manager, logical volume manager
Describe the characteristics of Linux file systems, e.g. XFS or EXT3, difference between 2.4 and 2.6 limits, default I/O size, etc…
Describe RAID technology
Describe technical characteristics of host-based RAID vs non-host based RAID
Describe RAID levels commonly used for data protection and trade-offs relative to performance & redundancy (e.g., common RAID levels)
Describe RAID terminology, i.e. chunk, strips, stripes, parity, spares, hot spares, degraded, critical, LUN, volumes, etc...
Describe how different RAID levels are applied to standard industry applications, e.g. video, databases, OLTP, archiving, MS Exchange, etc…
Describe the impact of the various RAID level characteristics on various IO Profiles
Describe the performance characteristics of different RAID levels
Describe the performance impact of Read/Modify/Write compared to Full Stripe Write, etc.
Describe the differences between all RAID levels, i.e. performance, overhead, and redundancy, etc…
Describe the characteristics and impact of caching on RAID performance, e.g. writeback, write through, read ahead, or any other variations, etc…
Describe differences between JBOD, SBOD, EBOD and RAID
Describe the basic architecture of a RAID storage subsystem, e.g. redundant controller, power, cooling, storage, etc.
Describe the architectural elements of a typical RAID controller, e.g. host interface, drive interface, RAID engine, cache, and battery backup
Describe FC SAN characteristics and components
Describe basic FC switch characteristics, e.g. provides connectivity, managed entity, provides addresses, provides zoning, security, etc.
Describe the characteristics of HBAs
Describe HBA parameters e.g. speed, connection-mode/topologies, Q-depth, port WWN, host bus, number of ports, etc.
Describe what needs to be maintained on HBAs, e.g. Firmware, BIOS, Drivers
Describe advantages of FC SAN Applications, e.g. backup & recovery, consolidation, Disaster Recovery, virtualization, etc.
Awareness of virtualization providers, e.g. FalconStor, VMWare, Virtual Iron, etc.
Describe the characteristics of virtualization, e.g. masking of physical components for flexibility, host based, fabric based, storage based, etc.
Describe Tiered Storage concepts
Describe the different storage tiers and their characteristics, e.g. tier 1 - 4, performance, redundancy, cost, nearline, archive, etc.