Xyratex Support

Networked Storage Solutions:

RMA & Warranty Support

Before contacting the Warranty Department, please contact our Technical Support Department / Account Manager who will try and resolve your problem directly.

You may use the form below to request RMA authorization for a Xyratex product. Alternatively, you may print a downloadable version of the form (link below) and fax it to us.

Please provide as much information as possible regarding the failure.

You will be contacted by the Warranty Department within one working day with an RMA number (where applicable) or a request for follow up information to be provided.

Americas / Asia - Pacific EMEA

Lakisha Brown
Jaspreet Banwait
Da'Rontaye Hollins
Richard Ramirez
Renee Vyborny

Xyratex International
Field Spares Center
855 Riverside Parkway
Dock 10
West Sacramento
CA 95605
USA
ATTEN RMA#

Tel: +1 916-376-4561
Tel: +1 916-375-7163
Tel: +1 916-375-7358
Tel: +1 916-376-4538
Tel: +1 916-617-3247
Fax: +1 916-375-7320

Printable RMA Form

 

Ross Dixon
Fiona Moon

Xyratex Field Spares Centre
Building 1000/101
Langstone Road
Havant
Hampshire
PO9 1SA
United Kingdom

Tel: +44 (0)23 9249 6270/6069
Fax: +44 (0)23 9249 6840
Printable RMA Form

 

 
Email

To contact Xyratex please complete the form below:

Location
Xyratex Customer
Xyratex Customer Contact Name
Xyratex Customer Return Address
(Approved ship-to address)
Telephone
Fax
Email
Product
Notes
Part and Serial Numbers Description of Problem
1.

2.

3.

4.

5.



Return Type
Type of Failure
Failure Analysis