Xyratex Support

Networked Storage Solutions: RMA

Before contacting the Warranty Department, please contact our Technical Support Department / Account Manager who will try and resolve your problem directly.

You may use the form below to request RMA authorization for a Xyratex product. Alternatively, you may print a downloadable version of the form (link below) and fax it to us.

Please provide as much information as possible regarding the failure.

You will be contacted by the Warranty Department within one working day with an RMA number (where applicable) or a request for follow up information to be provided.

Americas / Asia - Pacific EMEA

Lakisha Brown
Da'Rontaye Hollins
Carole Ortiz
Neda Rezvan

Field Spares Center
Xyratex International
855 Riverside Parkway
Suite 40
West Sacramento
CA 95605-1503
U.S.A.

Tel: +1 916 375 7163 / 7343 / 7358
Fax: +1 916 375 7320

Printable RMA Form

 

Gill Allen
Ross Dixon
Bradley Luter

Field Spares Centre
Xyratex
Langstone Road
Havant
Hampshire
PO9 1SA
United Kingdom

Tel: +44 (0) 23 9249 6609
Fax: +44 (0) 23 9249 2284
Printable RMA Form

 

 
Email

To contact Xyratex please complete the form below:

Location
Xyratex Customer
Xyratex Customer Contact Name
Xyratex Customer Return Address
(Approved ship-to address)
Telephone
Fax
Email
Product
Notes
Part and Serial Numbers Description of Problem
1.

2.

3.

4.

5.



Return Type
Type of Failure
Failure Analysis