RMA & Warranty Support

Before contacting the Warranty Department, please contact our Technical Support Department / Account Manager who will try and resolve your problem directly.

You may use the form below to request RMA authorization for a Seagate product. Alternatively, you may print a downloadable version of the form (link below) and fax it to us.

Please provide as much information as possible regarding the failure.

You will be contacted by the Warranty Department within one working day with an RMA number (where applicable) or a request for follow up information to be provided.

North America

Avenida del Bosque 1190-1
El Bosque II Industrial Park
Tlaquepaque, Jalisco
ZIP: 45609

Tel : +52 (33) 3668 0923

Printable RMA Form



To contact Seagate please complete the form below:

Part 1
Part 2
Part 3
Part 4
Part 5
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