Xyratex Support

Storage Infrastructure: RMA & Warranty Support

Before contacting the Warranty Department, please contact our Technical Support Department / Account Manager who will try and resolve your problem directly.

You may use the form below to request RMA authorization for a Xyratex product. Alternatively, you may print a downloadable version of the form and fax it to us.

Please provide as much information as possible regarding the failure.

You will be contacted by the Warranty Department within one working day with an RMA number (where applicable) or a request for follow up information to be provided.

Americas EMEA Asia - Pacific
Mark Hau Ross Dixon
Fiona Moon
Thevagi Kannayah

Xyratex International
46831 Lakeview Blvd
Fremont
CA 94538
U.S.A.

Field Spares Centre
Xyratex
Langstone Road
Havant
Hampshire
PO9 1SA
United Kingdom

Xyratex Sdn Bhd
Lots 34 & 37
Persiaran Bunga Tanjung 1
Senawang Industrial Park
70400 Seremban
Negeri Sembilan
Malaysia

Tel: +1 510-687-5200
Fax: +1 510-687-5399
Tel: +44 (0)23 9249 6270/6069
Fax: +44 (0)23 9249 6840
Tel: +60 (0)6 676 8000
Fax: +60 (0)6 679 5404
Printable RMA Form
Printable RMA Form
Printable RMA Form
 
Email

To contact Xyratex please complete the form below:

Location
Name
Title
Organization
Address
(including zip / postal code)
Telephone
Fax
Email
Product
Notes
Part and Serial Numbers Description of Problem
1.

2.

3.

4.

5.



Return Type
Type of Failure