Xyratex Support

Storage Infrastructure: RMA

Before contacting the Warranty Department, please contact our Technical Support Department / Account Manager who will try and resolve your problem directly.

You may use the form below to request RMA authorization for a Xyratex product. Alternatively, you may print a downloadable version of the form and fax it to us.

Please provide as much information as possible regarding the failure.

You will be contacted by the Warranty Department within one working day with an RMA number (where applicable) or a request for follow up information to be provided.

Americas EMEA Asia - Pacific
Mark Hau Gill Allen
Ross Dixon
Bradley Luter
Thevagi Kannayah

Xyratex International
2031 Concourse Drive
San Jose
CA 95131
U.S.A.

Field Spares Centre
Xyratex
Langstone Road
Havant
Hampshire
PO9 1SA
United Kingdom

Xyratex Sdn Bhd
Lots 34 & 37
Persiaran Bunga Tanjung 1
Senawang Industrial Park
70400 Seremban
Negeri Sembilan
Malaysia

Tel: +1 408 894 0800
Fax: +1 408 894 0880
Tel: +44 (0) 23 9249 6609
Fax: +44 (0) 23 9249 2284
Tel: +60 6676 8000
Fax: +60 6679 5404
Printable RMA Form
Printable RMA Form
Printable RMA Form
 
Email

To contact Xyratex please complete the form below:

Location
Name
Title
Organization
Address
(including zip / postal code)
Telephone
Fax
Email
Product
Notes
Part and Serial Numbers Description of Problem
1.

2.

3.

4.

5.



Return Type
Type of Failure