Support

We've got you covered.
Anytime, anywhere.

Our tech support professionals are ready at all hours on all major continents. Whether you need general help and resources, training, or expertise to pit against your data storage challenges, we're here for you.

ClusterStor Professional Services

CPS brings best-in-class service professionals to solve problems and accelerate time to results.

Technical Support

Let our global support team answer all your data storage questions.

Resource Library

Documentation and resources for Xyratex customers. 

RMA and Warranty support

Request RMA authorization for a Xyratex product.

Spares Request System

Get a quote for Xyratex parts. For more details about this service, please contact your Xyratex account manager.

Online Xyratex Customers' Service Portal (XCS)

Our online ticket system lets our customers view, request, and track online support tickets.