Privacy Policy

This privacy policy sets out how Xyratex uses and protects any information that you give Xyratex when you use the website www.xyratex.com, or any other website owned by Xyratex.
Xyratex is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Xyratex may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20 September 2012.

What we collect
We may collect the following information:

  • Name and job title;
  • Contact information including email address;
  • Other information that you have provided;
  • Anonymous tracking data, for example the areas of the website that you visit and certain information about your computer such as which browser you are using, your network location and the type of connection you are using.

The personal information is collected from a number of sources, including website forms that you complete and emails that you send to Xyratex. The anonymous tracking data is provided by cookies that may be created when you visit the website, see below.

What we do with the information we gather
We collect this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may contact you to reply to a query you have raised.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which is placed on your computer's hard drive. We use cookies in two ways:

  1. We use Google Analytics cookies to collect anonymous information about how visitors use our site. This helps us analyze data about web page traffic and improve our website in order to tailor it to visitor needs. We only use this information for statistical analysis purposes and then the data is removed from the system. These cookies are used for all visitors to the Xyratex website. Click here for an overview of privacy at Google.
  2. We use cookies for specific applications accessible from our website. You will be asked for explicit permission to place such a cookie on your computer’s hard drive. Once you agree, the file is added and the web application can tailor its operations to your needs by gathering and remembering information about you. If you do not agree to the use of these cookies, you will not be able to access these applications.

Overall, cookies help us provide a better website by enabling us to monitor the frequency with which pages are viewed, and the navigation of the website by web visitors. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will only use your personal information to send you information directly related to your dealings with Xyratex.

If you have any questions about our privacy policy, or would like to correct or update information provided to Xyratex, please contact us by sending an email to info@xyratex.com.