Xyratex and Quality

Commitment to Quality

Xyratex places particular importance on the quality of delivered products and services. To ensure a holistic approach to quality, the company applies quality management principles across all processes within the organization. Xyratex will ensure that resources are made available to ensure our goals and objectives are achieved.

The company complies with all relevant international quality and product safety standards and has maintained continuous registration to ISO 9001 or its equivalent since its beginnings in 1994. Registration to ISO 9001:2000 at our key locations in the UK, South East Asia and the USA continues our commitment to Quality.

Xyratex Mission Statement

To be the leading provider of value add technologies and services which enhance our customers' competitive edge in the Data Storage and Process Equipment marketplaces.

Xyratex Goals

  • To operate and be recognised as a worldwide leader in Data Storage Technology
  • To achieve long term sustainable growth in line with or greater than the market
  • To have a broad base of industry leading OEM customers
  • To be responsive to customer needs
  • To be an excellent place to work
  • To deliver industry leading growth in shareholder value

Xyratex Quality Policy

Xyratex will maintain a reputation for excellence in responsiveness and support to our customers' needs aligned to product creation, delivery and performance.
We will meet statutory and regulatory requirements appropriate to our business.
To enable this, we will operate a quality management system compliant with ISO 9001, the effectiveness of which will be continuously reviewed and improved.

Xyratex Quality Objectives

  • Customer Satisfaction
    • Identified Customer needs and expectations in terms of function, cost, delivery, and performance
    • Measurement and review of achievements in meeting customer requirements
  • Procedural Compliance
    • Maintained awareness and compliance with WW statutory and regulatory requirements
    • Operate in accordance with ISO 9001 standard, with appropriate procedural commonality at all WW locations
  • Continuous Improvement
    • A culture and environment that encourages and facilitates Continuous Improvement in all business areas
    • Structure and commonality in the deployment and measurement of Continuous Improvement activities